Singapore dollars.

Never. As long as you’re back in Singapore, we are happy to have you back on your original tour.

The window for requests for postponements is 5 days prior to the start of booked tour. For example, if your tour date is January 1st at 2pm, and if you wished to postpone the tour, you must send in a postponement request no later than 120 hours prior, which will be 27th December 2pm.

Flight delays due to weather (remember the volcanic ash cloud in 2011), or travel advisories issued by your country of travel are instances where we make an exception. Sore as our backs may be, it is no fault of yours, and refunds are made back to your credit/debit cards once we have received official documentation… Continue reading WHAT ABOUT CIRCUMSTANCES BEYOND MY CONTROL?

– Full refunds will be issued for cancellations made at least 8 days before the selected activity date – 50% refund will be issued for cancellations made at 4-7 days before the selected activity date – No refund will be issued for cancellations made at 1-3 days before the selected activity date. Let’s be fair.… Continue reading IF PAYMENT FOR A TOUR HAS BEEN MADE, BUT FOR WHATEVER REASON, I WOULD LIKE TO CANCEL A BOOKING, WHEN CAN CANCELLATIONS NOT BE MADE?

Not necessary. All we require from you is your booking number when you arrive. But if you feel safer to, print a hardcopy. If like us, you like to go paperless, flashing us your booking number on your phones/tablets will do.

After your payment is successful, you will receive an email confirmation of the transaction.

Yes you can. You may add as many tours as you like to your cart before check out.

1 day before before the start of the tour. However, we recommend you to book early as we hope to avoid disappointment, since time is required to confirm our native and guide’s availability.